Data Center Maintenance and Repair Software - Google for Grid Dynamics
At Grid Dynamics, I worked for the client (Google) in their data center maintenance and repair software.
I ran qualitative studies - conducting interviews, focus groups, creating and analyzing surveys, provide insights and recommendations based on user data to the broader design and engineering teams to create a product with a seamless experience for personnel at the data centers.
Rapid Research (Tax and Accounting)- Thomson Reuters
At Reuters, I worked as the lead researcher on the rapid research program where I ran qualitative studies in the tax and accounting domain on product features, workflows, and concepts for quicktime results and decisions to inform in a short period. (Bi-weekly cadence)
USPS.com Website Usability Study - UserWorks, Inc.
Our team at UserWorks conducted a usability study over a period of two months to generate recommendations for the United States Postal Service website (USPS.com).
TriDeNT: Obstacle detection device for visually impaired runners
An industry-funded study to assess how blind users interact with technology while running. The end goal of the study was to develop a prototype that aids them in obstacle detection while on the run. Focus on HCI research and User-Centered Design.
